Shipping & Returns
Shipping
Please allow 3-5 business days for me to process your order. Orders received after 5 PM ET will be processed on the next business day. I typically ship via USPS and do not ship on U.S. holidays.
Once processed, orders shipped within the U.S. typically arrive within 5-7 business days.
If there’s a delay in your order, please check the tracking information provided in your order confirmation email. Northbound Boutique LLC cannot be responsible for carrier or customs delays.
Have a problem with your order? Check out my FAQ and full return policy.
I offer refunds and exchanges within 30 days of your original order date.
Still have questions? Reach out on my Contact Me page!
Returns & Exchanges
Didn’t love what you ordered? I am happy to accept online returns within 30 days of your purchase date for a full refund, exchange for an item of equal value, or store credit. Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned in undamaged and clean condition. Custom made items are not eligible for a refund or exchange.
To make a return, please email me with your order number. I’ll help you process your return and provide a free shipping label for your purchased item. Simply repackage your item and drop it off at the post office. Once I receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.